Privacy policy

INKHAUS (inkhaus.shop) is a print-on-demand streetwear brand. We collect and use your personal data only to fulfil your orders and provide customer support.

WHAT WE COLLECT

- Name, email, shipping address — to process and deliver your order
- Payment information — processed securely by Shopify Payments. We never see your full card number
- IP address and browser data — for analytics and fraud prevention
- Email address — if you opt in to our mailing list for promotions

HOW WE USE YOUR DATA

- Fulfil and ship your order via our production partner (Printify)
- Send order confirmation and shipping tracking updates
- Respond to customer support requests
- Send marketing emails (only if you opted in — unsubscribe at any time)
- Improve our website and detect fraud

THIRD PARTIES WE SHARE DATA WITH

- Shopify — our ecommerce platform (processes orders and payments)
- Printify — our print and fulfilment partner (receives shipping details to fulfil orders)
- Klaviyo — email marketing (only if you opt in to our mailing list)
- Google Analytics — anonymous website analytics
- Meta / Facebook — advertising pixels (anonymous interest data only)

We do not sell your personal data to third parties.

COOKIES

Our website uses cookies to keep your cart active, analyse traffic, and serve relevant ads. You can disable cookies in your browser settings, though this may affect your shopping experience.

YOUR RIGHTS

- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your personal data (subject to legal obligations)
- Opt-out — unsubscribe from marketing emails at any time

To exercise any of these rights, email support@inkhaus.shop.

DATA RETENTION

We retain order data for 7 years as required by tax law. Email marketing data is retained until you unsubscribe.

CONTACT
Email: support@inkhaus.shop